We proudly offer FREE worldwide shipping via! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@uscashmere.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@uscashmere.com.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@uscashmere.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@uscashmere.com.
Additional Resources
Find answers to more common questions
How do I know if cashmere is authentic?
Check the label for 100% cashmere certification. Authentic cashmere feels incredibly soft, has a subtle sheen, and comes with proper care instructions. Beware of blends marketed as pure cashmere.
What's the best way to dry cashmere after washing?
Lay flat on a clean, dry towel away from direct heat and sunlight. Never hang cashmere as it can stretch. Gently reshape while damp and allow to air dry completely before wearing.
How long does cashmere typically last?
With proper care, quality cashmere can last 10+ years. Higher ply counts and finer micron measurements ensure longevity. Regular maintenance and gentle handling extend the lifespan significantly.
Do you offer international shipping and returns?
Yes, we ship worldwide with tracked delivery. Our 30-day return policy applies to all international orders. Customers are responsible for return shipping costs from outside the US.
Removing Pills from Cashmere
Tips and tools for safely removing pilling from your cashmere garments without damaging the delicate fibers.
Cashmere Community Forum
Join the conversation about cashmere care, styling tips, and more
How to Care for Your Cashmere?
Learn the best practices for washing, storing, and maintaining your cashmere pieces to keep them looking beautiful for years.
What’s the difference between cashmere and wool?
Cashmere fibers are softer, lighter, and warmer than wool. Wool feels thicker and less delicate compared with cashmere.
Why is cashmere more expensive?
Each goat produces very little cashmere each year. High-quality cashmere is rare, luxurious, and extremely warm.
How should I wash cashmere?
Hand wash cashmere in cold water with a gentle detergent. Press lightly — never rub cashmere.
Can I machine-wash cashmere?
Machine-washing cashmere isn’t ideal. If needed, use cold water, delicate mode, and a laundry bag to protect the cashmere fibers.
More Cashmere Questions
Continue exploring our community discussions
What is the difference between 2-ply and 3-ply cashmere?
2-ply cashmere has two strands twisted together, while 3-ply has three. 3-ply is thicker, more durable, and warmer, making it ideal for long-term wear and investment pieces.
How do I remove pilling from my cashmere sweater?
Use a cashmere comb or fabric shaver on low setting. Gently brush in one direction to remove pills without damaging the fibers. For stubborn pilling, professional dry cleaning is recommended.
Is cashmere suitable for sensitive skin?
Yes, pure cashmere is hypoallergenic and gentle on sensitive skin. Its soft fibers don't irritate like synthetic materials. Always ensure you're purchasing 100% cashmere for best results.
How should I store my cashmere during warmer months?
Store cashmere in a breathable cotton bag or cedar chest in a cool, dry place. Avoid plastic bags which trap moisture. Ensure pieces are clean and completely dry before storing.
What is the micron count and why does it matter?
Micron count measures fiber diameter. Lower micron counts (under 19) indicate softer, finer cashmere. Premium cashmere typically ranges from 14-16 microns for ultimate softness and comfort.